Agents in the Wild
All cases / Case #020

Save one person 12 hours a week on ticket admin

Cyera rolled Claude Cowork out to 1,500 employees; one team member's agent now checks and coordinates Asana tickets.

Claude CoworkSpotted· Personal productivity· by Cyera· Oct 14, 2026
Time saved
12 h / week, one person
Running cost
Not stated
Result
88% weekly active usage
“It saved her around 12 hours a week, which is insane, on top of everything else that she's doing.”
From the source: Claude customer story

Spotted: found in the wild. The numbers are as reported by the source above and have not been independently verified yet.

The situation

A team member spent hours tracking Asana tickets and catching missing attachments before they went out.

The agent

A Claude Cowork agent checks each ticket before submission and coordinates the flow across the team.

How to build it

  1. Connect the agent to your project tool.
  2. Have it check submissions before they go out.
  3. Extend it to similar coordination chores.
  4. Track weekly active use, not just rollout.
Source: Claude customer story

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